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Good Practices in Videoconferencing
We quite often encounter difficulties, particularly audio, during our GlueX videoconference meetings that render our communications inefficient, annoying and sometimes bring them to a virtual halt. Here are a few tips that everyone should employ to minimize disruptions and delay.
- Be prompt. Meetings should start very near the time advertised, meaning that equipment and software should be up and running by the meeting time, including audio/video checks. This may take anywhere from 5-15 minutes, so please account for this. Also, if your videoconference rooms is used by others, advertise the start time of the meeting as +15 min from the time you get occupation of the room.
- Use proper equipment (see hardware section below)
- Keep your mic muted at all times unless speaking.
- Be judicious in interrupting to ask a question. Connections often have a lag and this causes confusion. Hold off on questions until the end of the presentation, unless crucial clarification is needed.
- Be concise and economical in your comments/questions; please avoid excessive banter.
- Be courteous and collegial.
Check out your hardware
- Polycom Site Selector Many GlueX groups have Polycom equipment and are unanimous on their excellent performance. These are superior devices and a good investment over time.
- EVO recommended hardware
Software and clients
- EVO Collaboration Network The tool of choice for GlueX videoconferences (and of many nuclear and particle physics collaborations). We have posted detailed EVO instructions on our GlueX Communications wiki page.
