Difference between revisions of "Want to connect? Read here first"

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(Good Practices in Videoconferencing)
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We quite often encounter difficulties, particularly audio, during our GlueX videoconference meetings that render our communications inefficient, annoying and sometimes bring them to a virtual halt.  Here are a few tips that everyone should employ to minimize disruptions and delay.
 
We quite often encounter difficulties, particularly audio, during our GlueX videoconference meetings that render our communications inefficient, annoying and sometimes bring them to a virtual halt.  Here are a few tips that everyone should employ to minimize disruptions and delay.
  
* Be prompt.  Meetings should start very near the time advertised, meaning that equipment and software should be up and running by the meeting time, including audio/video checks.  This may take anywhere from 5-15 minutes, so please account for this.  Also, if your videoconference rooms is used by others, advertise the start time of the meeting as +15 min from the time you get occupation of the room.
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* '''Be prompt.''' Meetings should start very near the time advertised, meaning that equipment and software should be up and running by the meeting time, including audio/video checks.  This may take anywhere from 5-15 minutes, so please account for this.  Also, if your videoconference rooms is used by others, advertise the start time of the meeting as +15 min from the time you get occupation of the room.
  
* Use proper equipment (see hardware section below)
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* '''Use proper equipment''' (see hardware section below)
  
* Keep your mic muted at all times unless speaking.
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* '''Keep your mic muted''' at all times unless speaking.
  
* Be judicious in interrupting to ask a question.  Connections often have a lag and this causes confusion.  Hold off on questions until the end of the presentation, unless crucial clarification is needed.
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* '''Be judicious''' in interrupting to ask a question.  Connections often have a lag and this causes confusion.  Hold off on questions until the end of the presentation, unless crucial clarification is needed.
  
* Be concise and economical in your comments/questions; please avoid excessive banter.
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* '''Be concise''' and economical in your comments/questions; please avoid excessive banter.
  
* Be courteous and collegial.
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* '''Be courteous''' and collegial.
 
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When
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== Check out your hardware ==
 
== Check out your hardware ==

Revision as of 12:10, 11 September 2009

Good Practices in Videoconferencing

We quite often encounter difficulties, particularly audio, during our GlueX videoconference meetings that render our communications inefficient, annoying and sometimes bring them to a virtual halt. Here are a few tips that everyone should employ to minimize disruptions and delay.

  • Be prompt. Meetings should start very near the time advertised, meaning that equipment and software should be up and running by the meeting time, including audio/video checks. This may take anywhere from 5-15 minutes, so please account for this. Also, if your videoconference rooms is used by others, advertise the start time of the meeting as +15 min from the time you get occupation of the room.
  • Use proper equipment (see hardware section below)
  • Keep your mic muted at all times unless speaking.
  • Be judicious in interrupting to ask a question. Connections often have a lag and this causes confusion. Hold off on questions until the end of the presentation, unless crucial clarification is needed.
  • Be concise and economical in your comments/questions; please avoid excessive banter.
  • Be courteous and collegial.

Check out your hardware

Software and clients

References